Return Policy

If you are not completely satisfied with your Eco-SootheTM product, you may return it to us for a full purchase price refund. Unfortunately, we do not offer exchanges at this time and are unable to refund your shipping charges.

If you purchased your Eco-SootheTM product(s) in store, please follow the store’s return policy.

If you purchased your product(s) online from, please follow the return policy below.

To return your item(s):
Pack your item(s) in a padded envelope or box to prevent damage during shipping. Include your original proof of purchase, and the original Eco-SootheTM product. Mail your return via the United States Postal Service (USPS). You will receive a confirmation e-mail when your return is processed.

Mail returns to:
P.O. Box 794478
Dallas TX, 75379

Your return will be processed within 30 days following our receipt. If you have any questions about your return,
please contact Customer Service at:


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